Refund policy

Return & Refund Policy – SyncTech

Last Updated: 18th April 2026

At SyncTech, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

1. Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in its original packaging

  • Proof of purchase (order number or receipt) is required

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Items marked as final sale

  • Used or damaged items not due to our error

  • Gift cards (if applicable)

3. Refunds

Once we receive and inspect your returned item:

  • We will notify you of the approval or rejection of your refund

  • If approved, your refund will be processed to your original payment method within 5–10 business days

4. Exchanges

We only replace items if they are defective or damaged.

If you need an exchange, please contact us at:
Email: [your email here]

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Shipping costs are non-refundable

6. Order Cancellations

Orders can be cancelled within 12 hours of purchase. After this time, orders may already be processed and cannot be cancelled.

7. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account again

  • Contact your bank or payment provider (processing times may vary)

8. Contact Us

If you have any questions about returns or refunds, contact us at:

Email: Glimmr@icloud.com
Business Name: SyncTech